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Frequently Asked Questions


Please check the junk or spam folders of your email. If it’s still no where to be seen, please email us at: info@gymspell.com

Please send an email to info@gymspell.com and we'd love to assist you!

Once you get to checkout, there will be a promo code field for you to input your special code.

Shipping and Payment

All orders are dispatched within 2 business days. Take a look at our shipping page for more details and information on shipping. 

We accept credit cards and PayPal. 

On the off chance that you receive a faulty item, please contact: info@gymspell.com and send a photo of the faulty item.

We inspect every item before it is shipped out, therefore, we cannot accept any responsibility once it has left our warehouse and if your item is lost in transit or arrives damaged due to carrier carelessness. Please contact the shipping carrier for further information on your order. We would also be happy to assist should there be any problems: info@gymspell.com. Please note, we are not responsible for stolen packages or any address and order errors made by the customer.